DelarouxOrganics Shipping Policy

At DelarouxOrganics, we pride ourselves on our prompt shipping service. All orders are typically processed and shipped within 24 hours. However, for items that have gone viral and are in high demand, we kindly ask that you allow extra time for processing and shipping. Your patience is greatly appreciated as we work diligently to get your order to you as quickly as possible. Thank you for choosing DelarouxOrganics!

DelarouxOrganics Return Policy

At DelarouxOrganics, we take pride in the quality and craftsmanship of our products. To ensure the best experience for our customers, we have established the following return policy:

No Returns or Exchanges We do not accept returns or exchanges on any of our products. All sales are final once they leave our shop.

Defective Items If you receive a defective item, we are committed to making it right. Please follow these steps:

1. Contact Us: Email us at ella.delaroux@gmail.com within 7 days of receiving your order. Include your order number, a description of the defect, and any relevant photos. We are happy to make sure you are in love with your order!

Shipping Costs Shipping costs are non-refundable. If you need to return a defective item, we will cover the cost of return shipping.

Contact Information For any questions or concerns regarding our return policy, please contact us at ella.delaroux@gmail.com. We are here to assist you and ensure your satisfaction with DelarouxOrganics products.

Thank you for choosing DelarouxOrganics! We appreciate your understanding and support.